Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.

For made-to-order or 3D printed items, processing times may be slightly longer. If this applies, it will be noted on the product page.

Shipping Carriers

We ship orders using Canada Post and DHL, depending on destination, shipping speed selected, and package size.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Canada: 2–7 business days
United States: 4–10 business days
International: 7–21 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, weather, or seasonal volume.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, and customs fees, which are applied once the shipment reaches your destination country.
These charges are the responsibility of the customer.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.